H2O East Anglia Pump And Drainage Services
Available 24/7, 365 days a year for emergencies
07884 498830
We are a small family run business with over 35 years in the engineering trade specialising in the sewage industry.
We deal with the servicing and maintenance of most sewage treatment plants, septic tanks, pump stations and aeration/submersible pumps. We also stock most parts for these units or can get them within 24 hours from our suppliers.
Facing pump failure or drainage issues? We provide:
- Sewage treatment plant and septic tank breakdowns.
- Treatment plant flooding problems.
- Septic tank flooding issues.
- Sewage treatment plant installations.
- Septic tank installations & more…
OUR SERVICES 
Services We Provide
Sewage Treatment Plants
Ensure your sewage treatment plant operates reliably and complies with Environment Agency guidelines with H2O EA’s expert servicing. Our annual service includes a thorough jet wash and comprehensive electrical / mechanical testing, and we provide detailed service records for your peace of mind and for property sales purposes.
Septic Tanks
H2O EA provides comprehensive services for all your septic tank needs. From installations and repairs to regular maintenance and pump replacements, we ensure your system operates efficiently. We handle everything from submersible pump breakdowns to resolving drainage issues, offering reliable solutions to keep your system in optimal condition.
Pump Stations
Do you need reliable servicing for your sewage pumping station? H2O EA provides expert maintenance and repair for single and twin pump stations, ensuring efficient operation. We offer flexible servicing schedules, including annual or six-monthly visits, and can supply and install all necessary parts, such as submersible pumps, guide rails, and control panels.
Follow These Simple Instructions To Keep Your System At Its Highest Performance
Do
- Try to stick to the same brands of cleaning products, your unit will become quite tolerant to the brands you use.
- Use liquids instead of powders e.g. washing and dishwasher liquids are kinder to the bacteria in the unit.
- Spread out your washing through the week, don’t have a ‘washing day’.
- Service your unit at least once a year, It only takes about 1 hour, and will keep your tank functioning properly.
- Keep the lid of the unit accessible, It will be easier for servicing and pumping.
- If you experience a problem, call us or a professional only let experts look after your unit.
Don’t
- Throw any medicines down the sink/toilet, antibiotics will kill your unit
- Empty large amounts of detergents and bleach down the sink/toilet. Pour the buckets down your outside drains, as these are not connected to the unit
- Allow anti-bacterial substances, (hand wash, dettox, etc) to enter the unit these will KILL the unit. Apply the products with kitchen towels and throw them in a bin
- Pour sterilizing fluids (Milton, etc.) down the sink, these will KILL the unit
- Pour milk down the sink, the BOD (Biological Oxygen Demand) of milk is too high and the bacteria will suffer
- Put sanitary items, nappy liners, baby wipes, cotton wool, etc. down the toilet, cotton wool ‘shreds’ when wet, is very slow to degrade and blocks everything
- Empty cooking oil down the sink the oil will coat and smother the friendly bacteria in your unit
- Allow a ‘hot tub’ ‘spa’ or ‘swimming pool’ to discharge into this unit, the volumes are too great and will create a wave flushing untreated sewage through your unit. If chlorination is used, this will also KILL the bacteria in the unit
- Empty home-brew residues down the sink, yeasts will take over your unit!
- Install a waste disposal unit, the unit would need to be three times the size to digest the additional organic waste produced
- Have your system on high if you have a water softener as too much salt can KILL the bacteria levels in the unit.
Testimonials What Our Clients Say
Simon Brown
Our sump pump failed without any warning and I contacted Gordon who came out to take a look at the problem and subsequently fitted a replacement pump. Professional and courteous service. Very impressed.
Louise Johnson
Fast friendly service from Gordon. Our pump went in our septic system and they came out on a Saturday to replace it after being let down by another company. Would highly recommend H2O. Will use them in the future. 5 Stars!
Gracie
H2O came out to our flooded and smelling treatment plant, Gordon arranged the tanker to have it pumped and cleaned out, replaced the drive motor and outlet pump. He was very professional in his approach, all completed over the weekend.
Covering Norfolk, Suffolk and East Anglia
We’re available 24/7 for emergency callouts, maintenance, and repairs.
From blocked drains to sewage pump failures — we’ve got you covered.
Rapid Response Expert Engineers Over 35 Years’ Experience 
